Thank you for choosing Matryoshka Tutus for your costuming needs. Please read thru the following information very carefully. By continuing with your order, you have understood and agree to these terms.

• 200$ non refundable deposit is required to hold your space once you have been accepted as a client
• 50% of the full costume cost is due after the design is accepted
• full payment is due upon completion and before shipping. Due to tariffs imposed, all US in person delivery will need costumes shipped ahead of time with full payment of the costume due at time of shipping.
• all shipping, international fees/duty/customs/tariffs etc to be paid by buyer
• if the deadline is within 2 weeks of shipping, the quickest shipping will be suggested. If customer chooses a slower method and it is late or delayed, I will not be available to intervene with the courier.
• travel fees are due at the time of booking trip (for in person delivery) which include airline/ferry costs, hotel/airbnb costs, car rental or Uber services, travel insurance, and daily meal budget. I stay at specific hotels or airbnbs only. I do not stay in homes. These costs are over and above the cost of the costume. State/city/municipal tax as well as resort fees are out of my control.
• all tutus and costumes are FINAL SALE
• changes to the design AFTER delivery are often difficult or impossible due to the nature of traditionally built costumes. Changes requested by you, your dancer and teacher/coach/AD will be at my discretion and unless the error is made by me, the parent will be invoiced for any work/materials needed at 50$/hour/partial hour.
• growth between ordering and delivery is out of my control. Alterations due to growth/weight loss after the costume is delivered will be invoiced at 50$/hour/partial hour to be paid upfront.
• once the costume leaves my studio, I am not responsible for lost or stolen goods during transit

Most importantly, for in person delivery. I am at the mercy of airlines and ferries. Often there are cancellations and delays out of my control. I try to organize a quick resolution but be prepared to change your plans quickly. During in person delivery, I have a very small time with your dancer. School and class may need to be missed. If this is not possible, tell me before I book travel as additional days may be needed for you dancer in which you are financially responsible. The rule of thumb is I need one full day per costume.

To Order a Custom Costume. Custom means you will come to Victoria to pick up your costume OR you have arranged in-person delivery. If you have not arranged this, please see the Ready to Wear page.

1. read thru the terms of reference and email matryoshkarehearsaltutus@gmail.com with a note acknowledging you’ve done so. I will not respond to any emails that do not acknowledge this.
2. send your dancer’s variation (if known), deadline and studio/teacher. If I don’t like the variation or are uninspired by your/your teacher’s requests, I will turn your request down. If you change your variation and I am uninspired by it, your contract may be nullified and deposit will NOT be refunded.
3. an email will be sent to you verifying your order has been accepted with more info on deadlines. All delivery dates may move without notice pending weather or mailing issues. Plan accordingly.
4. if you miss a deadline, your order will be cancelled and your deposit will NOT be refunded.
5. A sketch will be sent which is unique, well researched and variation appropriate IF TIME IS GIVEN TO DO SO. Rush orders may be too time sensitive. Changes requested by parent, dancer, teacher/ad etc are to be done at the sketch stage. Changes AFTER the fact due to misunderstandings if this was too time sensitive may be impossible.

We do NOT copy other designer’s work, professional or otherwise. It is disrespectful to them and also rude to us. We choose to, instead, provide well fit, variation appropriate costumes that allow your dancer to be unique. If you have chosen Matryoshka Tutus to create your costume, allow us to do our work.